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5 Stars Movers New York: Reviews and More

5 Star Movers New York review logo

Value | Customer Experience | Credibility | About 5 Stars Movers | How We Researched | FAQ

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5 Stars Movers is a full-service New York City moving company. This Manhattan-based company offers local and long-distance relocation services within the tri-state area of metro New York (New York, New Jersey, Connecticut). We dove deep to see how it compares to similar moving options.

Overall score: 3.3/10

  • Value: 6/10 — 5 Stars Movers’ prices appear in line with national average costs. Packing services and bulky items cost extra. Prices are different for local moves vs. long-distance moves.
  • Customer experience: 3/10 — Reviews are mixed and difficult to verify. Complaints often describe unprofessional, unreliable service.
  • Credibility: 1/10 — 5 Stars Movers New York might not be a legitimate moving company. We found no official record of the company in U.S. Department of Transportation records, so proceed with caution.

Bottom line: We don’t recommend 5 Stars Movers for moving to or from NYC or the greater tri-state area. Customer reviews run the gamut and are inconclusive. The company isn’t registered so we can’t reliably assess its credibility, safety, or insurance status.

We recommend connecting with a moving expert to get recommendations for credible NYC movers with a history of safe, reliable service.

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5 Stars Movers New York: In-Depth Breakdown


📊 Our rating: 6/10

  • We were unable to confirm 5 Star Movers prices, but the company charges hourly rates for local moves and by volume or weight for long distance moves.
  • You’ll pay extra for bulky items or add-on services like packing.

We didn’t get a custom quote from 5 Stars Movers. But if 5 Stars Movers New York offers relocation service pricing in line with industry standards, a local move might cost anywhere from $393 for a studio apartment to $2,000+ for a three-bedroom home.

Your 5 Stars Movers Manhattan cost depends on whether your move is local or long-distance. The company typically charges hourly for local moves and often by volume or weight for long-distance relocations, according to its website.

The average local and long-distance moves (for companies that we received quotes from) were $1,396, and $6,017. Buy prices may vary between locations and distances.

Like other movers, 5 Stars charges more if you want extra services like packing or you need to relocate bulky, precious items like a grand piano. 5 Stars Movers offers free, on-site estimates for these services before your moving day.

Customer experience

📊 Our rating: 3/10

  • The few positive reviews that we found online seem to be from fake accounts.
  • Negative reviews include themes of damaged items, unprofessional staff, and poor scheduling.

We couldn’t get enough information to evaluate 5 Stars Movers New York’s customer experience. We also found reason to doubt the legitimacy of its online reviews.

PlatformRatingNumber of Reviews
Google4.5 out of 573
Yelp1 out of 51
Better Business Bureau2 out of 54
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5 Stars Movers earns an average of 4.5 out of 5 on Google. Positive feedback focuses on professionalism and reliability. However, we noticed that recent high ratings come from reviewers with no profile history (a common sign of fake reviews). Negative reviews describe unprofessional staff, tardiness, and damaged items. 5 Stars Movers only has one Yelp rating — 1 out of 5 stars.

We found 11 complaints with the Better Business Bureau (BBB) but none on the National Consumer Complaint Database, but that could be because the company isn’t registered on that site.

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Credibility: 1/10

📊 Our rating: 1/10

  • There were some serious red flags when we tried to verify information about 5 Star Movers.
  • We couldn’t find any official records for 5 Star movers in U.S. Department of Transportation records.
  • The company website doesn’t specify if 5 Star is an insured mover.

We couldn’t find proof that 5 Stars Movers NYC is a credible moving company.

The company isn’t registered with the U.S. Department of Transportation (U.S. DOT) or BBB. We found no official records even after checking for alternate names such as Five Star Moving, Five Stars Movers Manhattan NYC, or 5 Star Movers New York.

Because the company isn’t registered with the U.S. DOT, customers can’t file official complaints about lost or damaged items in the National Consumer Complaint Database. The 5 Stars Movers’ website also doesn’t address whether the company has insurance.

About 5 Stars Movers NYC

5 Stars Movers is based in Manhattan. It offers local and long-distance relocation services in the tri-state area of metro New York (New York City, New Jersey, and Connecticut).

HeadquartersNew York City, New York
SpecialityLocal and long-distance NYC moves
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How we researched

We looked at customer feedback, searched U.S. DOT records, and found other public information to learn more about 5 Stars Movers New York.

To accurately score value, customer experience, and credibility, we also compared 5 Stars Movers reviews and public information to data on other moving companies.

Learn more about Home Bay’s editorial policy.

FAQ about 5 Stars Movers

Is 5 Stars Movers New York the same company as 5 Stars Movers LLC – Bronx Moving Company?

No, 5 Stars Movers New York is based in Manhattan, while 5 Stars Movers LLC is in The Bronx. Pay close attention to the address when reading Five Star moving company reviews.

What is near 5 Stars Movers?

5 Stars Movers New York is located near public transit if you’re moving without a car. Car or truck drivers can find several gas stations nearby.

  • 103 Street Station (4, 5, and 6 line subway): 0.4 miles from 5 Stars Movers
  • E 106 St./1 Ave. bus stop: 0.2 miles from 5 Stars Movers
  • Exxon gas station: 0.7-mile drive from 5 Stars Movers
  • Shell gas station: 0.8-mile drive from 5 Stars Movers

How can I get in touch with 5 Stars Movers New York?

Call 5 Stars Movers at 212-372-7489 or visit Visit 5 Stars Movers at 347 E 104th St. in New York City.

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