Allied Van Lines is an Illinois-based moving service that offers local and long-distance services nationally and internationally. This large, well-known company has been around since 1928.
Allied’s fleet consists of more than 3,500 long-haul and regional vehicles driven by over 4,200 trained drivers who must pass an annual certification process. More than 400 Allied agents in North America coordinate customers’ moves. Franchises offer Allied services in all 50 states and 45 countries.
Bottom line: Allied Van Lines is a good option for long-distance moves, including international and military moves.
Allied moving has an A+ rating with the Better Business Bureau and a Best Customer Service award from Newsweek. But some locations get a lot of negative reviews, so check your local Yelp pages and Google reviews.
Allied Van Lines: In-depth breakdown
📊 Our rating: 3/5
- Full-service moving
- Storage services
- Custom quotes
Allied Van Lines provides similar services to most full-service moving companies for around the same price.
Allied Van Lines pricing
We requested a quote from Allied Van Lines for both a local and long-distance move. The costs were lower than average.
|Allied Van Lines
You can also pay to use Allied’s storage services and facilities.
Unlike many moving companies, Allied doesn’t have a way to get a quick ballpark estimate. You put in your information on its website and wait for a call from an Allied agent. The agent will set up an appointment to examine your belongings (either virtually or in person). Then they’ll give you a custom quote. Virtual estimates aren’t common, and they can speed up the formal quote process.
📊 Our rating: 3/5
- Mixed customer reviews
- Moving experience varies by location
- Lots of damage complaints and issues with claims
Customers have had mixed experiences with Allied Van Lines. Some locations seem to treat customers better than others, so look up reviews for your location before committing.
Allied doesn’t have many online reviews for a company that’s been around for over 100 years. Each location has its own Yelp page, so we looked at hundreds of reviews for the largest 30 cities in the U.S.
Almost all the reviews were 1 out of 5 stars. But some locations did better than others. For example, Boston and San Diego each had a 3-star rating.
The positive reviews mentioned excellent service and prompt contact from an agent. The negative reviews mentioned damaged or lost items, delayed deliveries, and high prices. And several customers mentioned that they had issues filing damage claims.
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📊 Our rating: 4/5
- Current U.S. Department of Transportation registration
- Satisfactory safety rating
- A+ Better Business Bureau rating
- 95 formal complaints in the past 3 years
Allied Van Lines is registered with the U.S. Department of Transportation (U.S. DOT) and has active insurance. It also has a satisfactory safety rating with the U.S. DOT.
Allied has had 95 formal complaints filed with the Better Business Bureau within the last three years. The company has responded to all the complaints and maintained an A+ rating on the site. But they only successfully resolved about a third of the complaints.
📊 Our rating: 3/5
- Over 1,000 vehicles
- Almost 2,000 drivers
- Quotes by appointment only
Allied Van Lines has a huge fleet and can handle your move with a couple weeks’ notice. But many reviews have mentioned delays and loss. So we can’t say for sure that your things will get to your destination safely and quickly.
Allied is one of the largest moving companies, with more than 1,000 vehicles and almost 2,000 drivers. The company can handle lots of moves at a time with such a large fleet. But you should still plan to book your move three or four weeks out to be on the safe side. For cross-country moves or summer moves, book at least six weeks out.
About Allied Van Lines
Allied Van Lines’ headquarters is in Oakbrook Terrace, Illinois. The company has hundreds of locations all across the nation, including Alaska and Hawaii. Visit the website to find a location near you.
- Local moving
- Long-distance moving
- International moving
- Full-service moving
- Vehicle transport
- Shipment tracking
Our question: Is this moving company worth it?
We start assessing value by requesting a quote from the mover. A quote gives us a breakdown of the company’s fees (hourly rates, truck fees, etc.) and tells us how costs compare to the local and national average.
If a company’s costs are drastically higher than these averages, we can recommend more affordable movers that we’ve also thoroughly vetted. A detailed quote also gives us insight into any additional fees. For example, is packing included, or do you have to pay extra?
Our question: What’s the common user experience for this service?
We look up the mover’s average rating on popular review sites like Yelp, Trustpilot, and Google. Then we read as many reviews as possible to verify the rating and see if any positive or negative themes stand out.
If we notice potential red flags, like lots of damage complaints, we reach out to the customers to see if there’s a cause for concern.
There are also companies who pay people to leave positive reviews. So, if the reviews are glowing, we reach out to reviewers to see if they’re real customers.
Our question: Is this company a legitimate business?
Unfortunately, moving scams are fairly common. Lots of people have experienced losing their deposit, movers never showing up, and companies outright stealing their personal items.
To check a company’s credibility, we look for things like Department of Transportation registration, active insurance, and licensing with the appropriate state authorities.
Then we look at sites like the Better Business Bureau (BBB) to check the mover’s accreditation, rating, and any unresolved formal complaints against them.
If all the credibility signals check out, then we give the business a high credibility rating. If something seems off, we reach out to the company and former customers for comment.
Our question: How bookable is this moving service?
To check if the company can typically accommodate a customer’s desired moving date, we ask the company how soon we’d be able to move. Then we ask if the date is flexible.
We also comb Department of Transportation records to see how many trucks and drivers the mover has. A small fleet is a sign that the mover has limited capacity. The company might not be able to handle lots of moves during a busy season.