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Is Einstein Moving Company A Smart Choice?

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Value | Customer Experience | Credibility | About Einstein Moving Company | How We Researched | FAQ

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Einstein Moving Company is a Texas-based moving service that operates in Texas and Florida. Paul Morin and Cameron Brown, best friends since kindergarten, started the company in 2011. Einstein has a strong reputation for excellent customer service.

Overall Score: 8.7/10

  • Value: 8/10 — Einstein has great personnel and guarantees for average prices.
  • Customer experience: 9/10 — Customers love Einstein movers and say they would recommend the company to family and friends
  • Credibility: 9/10 — Einstein Moving Company has all the proper licensing and registration.

Bottom line: Einstein Moving Company is the obvious choice for local moves in Texas or Florida. The company has great customer service for reasonable prices, and reviewers love it.

We recommend Einstein if you live anywhere in Texas or the Tampa, Florida region and your move is within those borders.

We don’t recommend Einstein if you are making an out-of-state move, as Einstein doesn’t offer interstate moving, or if you need storage solutions, a service that Einstein doesn’t currently provide for the short or long term.

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Einstein Moving Company: In-Depth Breakdown

Value

📊 Our rating: 8/10

  • Standard industry pricing
  • Highly competitive hiring and training process for employees
  • Guaranteed on-time delivery

Based on our research, Einstein Moving Company has great, well-trained staff and guaranteed on-time delivery, all for an average moving price.

Our mystery shopper requested a quote from Einstein Moving for a local move. We learned that they charge $170 per hour for a two-man crew with a 2.5 hour minimum.

Our request for a one-bedroom apartment to a house in Austin, Texas, extended beyond the company’s free service area, so they tack on an additional transportation fee of $115. The good news is pretty much everything is included in the rate, and there are no hidden fees.

Local quote
Einstein Moving Company$1,700
Average*$1,396
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*Based on over 50 moving companies we contacted for quotes.

The company has a rigorous hiring process and an intensive training program that focuses on moving techniques and customer service. Einstein reviewers say that these employees are efficient and friendly, so the program must work.

Einstein Moving Company has a unique on-time guarantee. If they movers are late, you get a discount. And the later they are, the higher the discount is. They also offer additional damage insurance coverage.

But Einstein does only handle moves to, from, or within Texas and Florida. So if you need a long-distance or international move, Mayflower Moving may be a better option.

Customer Experience

📊 Our rating: 9/10

  • Almost perfect reviews
  • Fast, friendly service and booking
  • Attentive and professional movers

Einstein has excellent reviews. It earns an average 4.9 out of 5 stars from 168 reviews on Facebook. Each of its locations has around 200 perfect 5-star reviews on Yelp.

These reviews say that Einstein Moving Company has fast, friendly service that reduces moving stress dramatically. Customers also talk about the mover’s attention to detail and professionalism. Most of them said they would be quick to recommend Einstein Moving Company to friends and family.

Credibility

📊 Our rating: 9/10

  • Proper licensing and registration
  • No formal complaints with U.S. Department of Transportation
  • Quick response to one formal Better Business Bureau complaint

Einstein has all its paperwork in order with very few formal complaints filed against it. U.S. Department of Transportation (U.S. DOT) records show that it has proper licensing and registration.

Einstein Moving Company doesn’t have any formal complaints with the U.S. DOT. And the company also has had only one Better Business Bureau complaint in the past three years, and they responded to it promptly.

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About Einstein Moving Company

Einstein Moving Company is based in Austin, Texas. It offers professional moving services, packing, and storage in major cities in Texas and Florida.

It has Texas locations in:

  • North Austin
  • South Austin
  • Leander
  • Dallas
  • McKinney
  • Fort Worth
  • Houston
  • San Antonio

And Florida locations in Miami and Tampa.

The founders focus on providing excellent customer service and employing only the best movers. They’re also working toward offsetting the company’s carbon emissions.

HeadquartersAustin, TX
Websitewww.einsteinmoving.com/moving-services/
U.S. DOT #2193963
SpecialityLocal moves
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How We Researched

We compared Einstein Moving Company’s services to 40 similar moving companies and against our data on industry standards. Our team looked at third-party Einstein reviews to evaluate the customer experience. Then we checked out the company’s records with the U.S. DOT and looked for formal complaints filed with the U.S. DOT or the Better Business Bureau.

FAQ

Who owns Einstein Moving Company?

Einstein Moving Company is owned by Paul Morin and Cameron Brown. Check out our full Einstein Moving Company review.

Does Einstein Moving offer long-distance moves?

Yes, Einstein Moving offers long-distance moves, but only if you’re moving to or from Texas or Florida. Check out our full Einstein Moving Company review.

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