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JK Moving Reviews, Costs, And Alternatives

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Value | Customer Experience | Credibility | Availability | About JK Moving | How We Researched | FAQ

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JK Moving Services is a full-service moving company that’s been around for over 40 years. It offers local moves in Maryland, Virginia, and Washington, D.C. The company also handles long-distance and international moves through its partners. JK Moving’s services include residential and commercial moving, as well as storage.

Locations | Service Options | Contact Info

Overall ⭐⭐⭐⭐ (4/5)
Value ⭐⭐⭐ (3/5)
Customer experience ⭐⭐⭐ (3/5)
Credibility ⭐⭐⭐⭐ (4/5)
Availability ⭐⭐⭐⭐ (4/5)
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Our take: If you want a premium moving experience in the D.C. area and you’re willing to pay above-average prices for it, we recommend JK Moving. The company has a great reputation for customer service and can handle complex moves (specialty items, interim storage, etc.). However, we don’t recommend JK if you’re moving on a budget. If saving money is your top priority, check out some of the cheapest long-distance movers.

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JK Moving Services vs. the Competition

International Van Lines Bellhop Movers Mayflower
Packing
Long-distance moves
Storage
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JK Moving has all of the same services as competitors like Mayflower and Mighty Movers, but it might cost a bit more.

Mayflower is more affordable for long-distance moves. But Mayflower contracts out its local moves, so you have less control over who you hire.

Mighty Movers is likely to be the cheapest of the three if you’re moving in the D.C. area, but it has a higher number of damaged goods complaints. So it’s not a good choice if you’re moving valuable items.

JK Moving In-Depth Breakdown

Value

📊 Our rating: 3/5

  • Higher cost than most movers
  • No special discounts
  • Perks like 24/7 customer service and professional-trained movers
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JK Moving charges above-average rates for its moves, but it promises above-average service in return.

We couldn’t get a quote from JK Moving. But customers (even the happy ones) say it’s pricey. We also haven’t seen any coupons, discounts, freebies, or other ways to save. If you plan on using JK residential moving, you should probably budget more than the average cost of a local move — around $1,396 according to our research (quotes from dozens of companies). For a long-distance move you should consider budgeting around $6,017.

But for the higher price, JK move gets you 24/7 customer service and professional movers. Those are great perks. But they might not be good enough perks to justify the high cost of a JK move for most people.

For a more budget-friendly option, consider a labor-only move with Two Men and a Truck.

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Customer Experience

📊 Our rating: 3/5

  • Good customer reviews overall that report exceptional service from customers
  • Some complaints that the prices are too high
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JK Moving gets better customer reviews than many moving companies, but some customers still say it’s not worth the high cost.

Most of the positive reviews are on Angi and Google, earning more than 4 out of 5 stars on those sites. It earns worse reviews on Yelp, with a 2.5 out of 5 average rating.

The good JK Movers reviews say that getting a quote was easy and that JK offers exceptional service. Many reviewers reported careful packing and loading, as well as great customer support throughout the moving process.

JK has a couple of damage complaints, but far fewer than most companies we’ve reviewed.

Some people complained that JK Moving charges premium prices for less-than-premium services. For example, several customers said JK movers put all the boxes in the garage instead of the house. Others said that JK movers wouldn’t move treadmills even after they said they would.

Credibility

📊 Our rating: 4/5

  • Proper license and insurance
  • Few formal complaints
  • More crashes on record than other companies we’ve reviewed
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JK Moving is a legitimate moving company with current licensing and insurance, according to U.S. Department of Transportation records.

U.S. DOT records show only two or three formal complaints against JK Moving per year. That’s pretty good. Most large interstate movers like Mayflower Moving earn more than a dozen complaints per year. Plus, JK Moving earns an A+ rating from the Better Business Bureau.

But JK Moving has had more crashes in the past two years than most moving companies we have reviewed. It’s hard to tell how concerning this should be, because we don’t know who is at fault in these accidents. The crashes might say more about the area JK serves than about JK movers. Customer reviews don’t show an unusual number of damage complaints, so the crashes might be minor.

Availability

📊 Our rating: 4/5

  • Over 200 vehicles
  • More than 250 drivers
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JK Moving has 205 vehicles and 262 drivers ― a large fleet for a mover with three locations. Its fleet size gives JK Moving the capacity to handle lots of moves each month. Still, don’t expect to successfully book your move the day or week before your move date.

A JK Moving rep told us that for residential moves, you should plan on booking JK relocation services at least two weeks in advance. That’s pretty standard for the moving industry. But you might need to book earlier during the busy summer months or for an international move.

JK Moving offers three options for estimates: an AI-guided self-survey, a virtual consult, or an in-home consult. So even if you’re too busy for a traditional moving quote, you can easily get a moving cost estimate.

About JK Moving Services

Locations

Headquarters 44112 Mercure Circle Sterling, VA 20166
Maryland 7561 Lindbergh Drive Gaithersburg, MD 20879
Washington, D.C. 1455 Pennsylvania Avenue Northwest, Washington, D.C. 20004
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Call JK Moving to get the most accurate quote for your move.

Service Options

  • Local moving
  • Long-distance moving
  • International moving
  • Commercial moving
  • Packing
  • Storage services

Contact

Phone (703) 215-9572
Email [email protected]
Website www.jkmoving.com
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Methodology

Value

Our question: Is this moving company worth it?

We start assessing value by requesting a quote from the mover. A quote gives us a breakdown of the company’s fees (hourly rates, truck fees, etc.) and tells us how costs compare to the local and national average.

If a company’s costs are drastically higher than these averages, we can recommend more affordable movers that we’ve also thoroughly vetted. A detailed quote also gives us insight into any additional fees. For example, is packing included, or do you have to pay extra?

Customer Experience

Our question: What’s the common user experience for this service?

We look up the mover’s average rating on popular review sites like Yelp, Trustpilot, and Google. Then we read as many reviews as possible to verify the rating and see if any positive or negative themes stand out.

If we notice potential red flags, like lots of damage complaints, we reach out to the customers to see if there’s a cause for concern.

There are also companies who pay people to leave positive reviews. So, if the reviews are glowing, we reach out to reviewers to see if they’re real customers.

Credibility

Our question: Is this company a legitimate business?

Unfortunately, moving scams are fairly common. Lots of people have experienced losing their deposit, movers never showing up, and companies outright stealing their personal items.

To check a company’s credibility, we look for things like Department of Transportation registration, active insurance, and licensing with the appropriate state authorities.

Then we look at sites like the Better Business Bureau (BBB) to check the mover’s accreditation, rating, and any unresolved formal complaints against them.

If all the credibility signals check out, then we give the business a high credibility rating. If something seems off, we reach out to the company and former customers for comment.

Availability

Our question: How bookable is this moving service?

To check if the company can typically accommodate a customer’s desired moving date, we ask the company how soon we’d be able to move. Then we ask if the date is flexible.

We also comb Department of Transportation records to see how many trucks and drivers the mover has. A small fleet is a sign that the mover has limited capacity. The company might not be able to handle lots of moves during a busy season.

FAQ

Who owns JK Moving?

Charles Kuhn owns JK Moving. The JK Moving owner founded the company in 1981. Read our full review of JK Moving.

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