Find an Agent Reviews: Is it Worth it for Buyers? ratings | Reviews | Service quality | Cost | Alternatives | Next steps | Methodology

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our methodology to learn more. is an auction marketplace for distressed real estate properties across all 50 states and D.C. It hosts online auctions for residential, bank-owned homes and in-person auctions for foreclosed homes. targets real estate investors who want to improve abandoned or unkept properties for a profit. The platform features 13,000+ investment homes that aren’t available on the local MLS.

It’s free to create a buyer’s account for, but if you win an auction, you’ll pay a buyer’s premium. Agent commissions vary for bank-owned sales, while foreclosure properties have zero commission. 

The system is designed to benefit the seller first, but if you’re an experienced investor, this platform could work for you.  

But we don’t recommend for most real estate investors, due to its lack of transparency, according to reviews. Alternatives like Xome and are likely to give better service. Or, if you’re looking to buy a new home, use Clever to get cash back.

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Our rating2.9/5 reviews2.4
Service quality3.2
Ratings based on 1–5 scale, with 5 being the best. Learn more about our methodology.
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CompanyAverage rating
Google (23 reviews)3.7 
Better Business Bureau (10 reviews)1.1
Site Jabber (424 reviews) 2.4 
Weighted average2.4
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Many buyers report a negative experience with, with five-star reviews few and far between.

Several buyers describe agents as unprofessional and pushy. Customers claim that agents mostly side with sellers vs. buyers. Others say its agents are unresponsive and short with them. Overall, customers warn other buyers to “tread carefully.” 

Other customers complain about a shady bidding process that’s unethical and seller-centric. Some buyers say gave them misleading or inaccurate information on titling, earnest money, and property listings. Sometimes properties are advertised at one minimum bid and then switched out for a higher one later.’s website and closing process are difficult, according to some buyers. Users mention technical difficulties on the website, which made them lose deals and money. Others complain about a prolonged, months-long closing process.   

Most of the five-star reviews of don’t offer any explanation. However, the few that do report cost savings on price and attentive customer service over the phone or the website’s chat feature. service quality


  • 13K+ properties to choose from on’s database
  • Customer service available via phone and online chat
  • Experienced investors can score deals on foreclosure properties


  • Doesn’t always update a property’s latest bid status
  • Buyers must sign lengthy purchase agreements immediately
  • Reputation of bidding up its own customers in an attempt to meet the seller’s reserve price doesn’t offer a high-quality service for buyers

While has plenty of properties to choose from, the company doesn’t provide transparent pricing and legal disclosures for buyers. If you’re a real estate investor looking for a better auction experience, try another platform

If you’re new at home buying, we recommend working with a top agent to find the best price.  

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How does work? 

Foreclosure and bank-owned auctions have different processes.

Foreclosure auctions (in person)

  • Create a free account
  • Browse upcoming foreclosure auctions near you.
  • Conduct due diligence on selected properties (estimate the property’s value, any repair expenses, etc.).
  • Order a title report. 
  • Attend the auction in-person with your funds. 
  • If you win, show identification and pay for the property in person. 
  • Immediately record the deed in your county. (You can’t enter the property until you have your deed.)

Bank-owned property auctions (online) 

  • Create a free account
  • Browse bank-owned properties. 
  • Conduct due diligence on selected properties (estimate the property’s value, any repair expenses, etc.).
  • Order a title report. 
  • Register to bid on your first property online.
  • Review the purchase agreement and addendum. 
  • If you win, sign the purchase agreement, wire earnest money, and provide proof of funds. 

How much does cost?


  • It’s free to create an account
  • Potential savings when buying a foreclosed or bank-owned property


  • Buyers usually pay a premium of $2,500 or 5% of the sales price, whichever is greater
  • $2,500 cancellation fee if the buyer wants out after a winning bid
  • sometimes bids against buyers to meet seller’s reserve price

You can create an account for free on, but if you win an auction, expect to pay additional fees.

Most properties require a buyer’s premium of $2,500 or 5% of the winning bid, whichever is greater. If the deal goes south and you want out, you’ll pay a cancellation fee of $2,500.

Most importantly, sometimes bids against you to meet the seller’s reserve price. The company states that once the bidding meets a minimum price threshold, they step back and stop bidding. Still, this doesn’t look good for homebuyers looking to score a great deal. vs. alternatives


Xome offers buyers a wide range of properties, including residential, commercial, short-sales, and others. It’s free to create an account, and like, Xome requires a 5% buyer’s premium if you win.

Buyers like the Xome app, in particular, for its exclusive listings, ease of use, and professionalism. features nearly 2 million foreclosure listings. Like, there’s no charge to search. But if you want to place bids or work with a licensed real estate agent, you’ll pay a monthly subscription fee of approximately $40.

Buyers appreciate’s alert feature and its user-friendly website.

Get real estate deals at today!

Next steps

If you don’t have the cash to put down for an auction, or you don’t want to master a confusing process, explore other options to get a good deal on a home.

A full-service real estate agent can help you negotiate the best price. Our friends at Clever connect buyers with top agents AND help them get cash back on their purchase.

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Did you know 41 states and Washington D.C. allow cash rebates for home buyers? Our friends at Clever can match you with trusted local real estate agents and help you get cash back. 

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  • Aggregated customer reviews from across the web and created a weighted average rating
  • Checked for complaints with the Better Business Bureau
  • Checked how easy the company app or portal was to use
  • Compared pricing tiers for services with baseline national averages and other brands

Authors & Editorial History

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