Is White Glove Moving As Good As It Sounds? Our Review

By Chloe Goodshore

Posted on January 18th, 2023

White Glove Moving review logo

Value | Customer Experience | Credibility | About White Glove Moving | How We Researched | FAQ

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White Glove Moving and Storage has offered full-service moving in New York and New Jersey for more than 25 years. Its services include both local and long-distance moving from those areas. The company also has storage and packing services.

🖐 White Glove Moving vs. white glove movers
We’re reviewing a specific company called White Glove Moving. But the phrase “white glove moving” can also refer to high-end moving services. A white glove moving company usually offers cleaning, furniture assembly, custom packing for fragile items, cleaning, and other top-shelf services.

Overall Score: 8/10

  • Value: 7/10 — Because White Glove is a white gloving moving company, it’s expensive. But you get plenty of service for the cost.
  • Customer Experience: 8/10 — White Glove Moving gets far fewer damage complaints than most moving companies. Customers say it takes good care of belongings.
  • Credibility: 9/10 — White Glove Moving has proper licensing and insurance.

Bottom line: White Glove Moving is a great choice for people who are willing to pay a little extra to keep their belongings safe during a move. Quite a few reviewers praise White Glove Moving for doing a great job protecting their items during a move.

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White Glove Moving: In-Depth Breakdown

Value

📊 Our rating: 7/10

  • Higher costs
  • Packing services included in every moving package
  • Binding quotes (the cost of your move won't change)

White Glove is a full-service moving company, which already makes it pricier than labor-only movers (like Two Men and a Truck). Plus, White Glove Moving lives up to its name. All packages include careful packing of your electronics, furniture, and other delicate items. You can also add on packing, cleaning, carpentry, and storage services.

Expect White Glove moving to cost more than the average long-distance move ($2,600–6,900, according to HomeAdvisor). But White Glove offers binding quotes, so you'll know exactly how much it will cost before you commit. And you can usually get one month of its storage services for free.

Plenty of White Glove customers say its custom crating kept their valuables safe. So while it costs more than the competition, most people also say it’s worth paying for.

⚡️ Quick tip: Moving quotes are usually case specific, so what you see advertised on company websites isn’t always what you get. Request a free quote today!

Customer Experience

📊 Our rating: 8/10

  • Lots of great reviews
  • Great reputation for delivering goods without damage
  • Negative reviews are almost all about a hurricane in 2021

Most customers have very good experiences with White Glove Moving & Storage. The company earns solid scores on several third-party sites, including 4.6 out of 5 stars on Google, a 4.5 on Yelp, and a 4.6 on Facebook.

Tons of White Glove movers reviews say that the company moved goods ― often across the country ― without any damage. People also like that White Glove guarantees its prices. We saw quite a few reviewers who are repeat customers.

White Glove does have a handful of complaints about damage and mix-ups, but most of those come from one incident. In 2021, White Glove’s storage warehouse flooded due to a hurricane. Some customers were unhappy with the flood damage, and they say White Glove didn’t handle claims well.

To be clear, White Glove gets way fewer damage complaints than any moving company we’ve reviewed. We expect White Glove to handle your things better than other popular moving companies, like Mayflower Moving or Colonial Van Lines.

Credibility

📊 Our rating: 9/10

  • Proper licensing and insurance
  • Very good track records (only one formal complaint with the Department of Transportation in the past four years)

White Glove Moving is a safe, licensed, and insured moving company.

The U.S. Department of Transportation (U.S. DOT) records show that White Glove Moving has licensing, insurance, and a satisfactory safety rating. There are also no recorded crashes in the past two years.

The U.S. DOT has one formal consumer complaint against White Glove Moving in the past four years. That’s a pretty good record compared to other companies we've reviewed.

White Glove Moving is also licensed with the New Jersey Division of Consumer Affairs, so it follows state regulations, too.

About White Glove Movers NJ

White Glove Moving is based in New Jersey. It serves several cities throughout the state and the New York City area. It also offers long-distance moving from those areas to other states throughout the country.

Headquarters
Bayonne, NJ
Website
U.S. DOT #
648262
Speciality
Long distance

How We Researched

We checked White Glove Moving New Jersey's licensing with the U.S. DOT and the New Jersey Division of Consumer Affairs. We also looked at its safety record, insurance status, and customer reviews. Then we compared that data to data from other full-service moving companies.

Learn more about Home Bay's editorial policy.

FAQ

White glove service means service with extra attention to detail and care. White glove movers offer custom crating, cleaning, and other high-end moving options. Read our review of White Glove Moving, a white glove mover based in New Jersey.

White Glove Moving earns very good ratings, with 4.5 stars or above on Facebook, Google, and Yelp. Read our review of White Glove Moving, a white glove mover based in New Jersey.

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Posted in Moving